Privacy Policy

Last Updated: November 1, 2026

This Privacy Policy describes how BulletSocial ("we", "us", or "our") collects, uses, and shares your personal information when you use our service.

1. INFORMATION WE COLLECT

1.1 Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Social media account credentials and tokens
- Payment information
- Content you create and post through our service
- Communication preferences

1.2 Automatically Collected Information
We automatically collect certain information when you use our service:
- Device information (browser type, IP address)
- Usage data and analytics
- Cookies and similar tracking technologies
- Performance and error data

2. HOW WE USE YOUR INFORMATION

We use the collected information for:
- Providing and maintaining our service
- Processing your transactions
- Communicating with you about updates and features
- Analyzing and improving our service
- Detecting and preventing fraud
- Complying with legal obligations

3. INFORMATION SHARING

3.1 Third-Party Services
We share information with:
- Social media platforms you connect to
- Payment processors
- Analytics providers
- Cloud service providers

3.2 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal process
- Protect our rights
- Respond to emergencies

4. DATA SECURITY

We implement reasonable security measures to protect your information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls
- Secure data storage

5. YOUR RIGHTS

You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data

6. COOKIES AND TRACKING

6.1 We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Analyze usage patterns
- Improve our service

6.2 You can control cookies through your browser settings.

7. CHILDREN'S PRIVACY

Our service is not intended for users under 18. We do not knowingly collect information from children.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service.

10. RETENTION

We retain your information for as long as necessary to:
- Provide our service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements

11. THIRD-PARTY PLATFORMS

11.1 Social Media Integrations
When you connect social media accounts, we access and store information as permitted by each platform's API and your authorization.

11.2 Platform Compliance
We adhere to:
- YouTube API Services Privacy Requirements
- Twitter/X Developer Agreement
- TikTok Platform Rules
- Other platform-specific privacy requirements

11.3 Instagram and Meta data
When you connect Instagram with Instagram Login, we receive:
- basic profile information (account ID, username, and profile picture)
- permission to publish posts you create in BulletSocial to your own Instagram professional account

We use this only to show you which Instagram account is connected, and to publish or schedule the posts you submit. We store the profile details and access token on our servers and protect them with access controls and encryption. We do not sell this data. We do not use it for advertising or to profile you.

You can revoke access by disconnecting Instagram on the channel overview (Connected accounts, then Disconnect Account), or by removing BulletSocial in Instagram Settings > Website permissions > Apps and websites. To delete the stored Instagram data and your BulletSocial account data, follow the steps at https://www.bulletsocial.com/data-deletion.

11.4 Threads data
When you connect Threads, we receive:
- your Threads profile id, username, and profile picture URL
- an access token so we can publish posts you create in BulletSocial

We request these permissions:
- threads_basic: read your Threads profile id, username, and profile picture
- threads_content_publish: publish or schedule the posts you submit to your own Threads account

We store the profile id, username, profile picture URL, and access token on our servers and protect them with access controls and encryption. We do not sell this data. We do not use it for advertising or to profile you.

You can revoke access by disconnecting Threads on the channel overview (Connected accounts, then Disconnect Account). Disconnecting deletes the stored access token straight away, and we can no longer publish to that account. To delete the stored Threads data and your BulletSocial account data, follow the steps at https://www.bulletsocial.com/data-deletion.

12. CONTACT US

For privacy-related questions or concerns:
Email: tony@bulletsocial.com

13. ADDITIONAL RIGHTS

Depending on your location, you may have additional rights under applicable privacy laws (GDPR, CCPA, etc.).

By using BulletSocial, you agree to this Privacy Policy and our collection, use, and sharing of your information as described above.